Return Policies & Exchanges

Return Policies & Exchanges

 

• Please note: Orders CANNOT be changed, modified, or canceled after checkout.

• We will only accept one coupon code per order unless stated in a promotion that it is acceptable.

Simply Jazzy takes great pride in her customer’s shopping experiences. For any reason you do not absolutely love your items, we will gladly issue a STORE CREDIT within 14 days from the date the item was received.

Unfortunately, for being a small business, we do not offer the money back on returns. You will recieve a credit to your email as soon as we received your return. 

Return shipping

  • Original shipping charges are non-refundable

We will always do our best to assist you, but Simply Jazzy boutique does not hold responsibility for packages that are lost or stolen in transit that have been confirmed that the package was delivered to the address given at checkout. Double check that you input the correct information for shipping purposes and please save your tracking number. If you are still unable to locate your package, you must contact the shipping carrier to discuss the issue and file a claim with them.

Non-qualifying items- smells of smoke, has stains(including makeup and deodorant), animal hair, has been washed/worn, or damaged will not qualify.  Items must be in its original condition with tags attached (if any).  If your items do not qualify for store credit/exchange you will need to make arrangements for it to be returned.

* Clearance, promotional items,  accessories, bodysuits, and intimates ARE FINAL SALE - No exchanges or store credit *

Defective Items OR Problems with Shipment

PLEASE inspect ALL items as soon as they arrive. Please report any damages or problems within 2 days of arriving by email at info@simplyjazzyboutique.com.  We apologize if this happens and will be more than happy to take care of you!  We do our very best to inspect each and every item before shipping out.  Please be very careful if using scissors when opening the packages.

The process to get a store credit

  • Email us at info@simplyjazzyboutique.com

Please include your full name, email, phone number and reason for return.

** After we have recieved your email, we will send you instructions for the next steps. **

     

    Please allow up to 7 business days for Simply Jazzy boutique to receive and process your return. Shipping costs are non-refundable. Packages lost or stolen in transit are not Simply Jazzy's responsibility. 

    For Store credit, Please allow 3 business days to receive your emailed store credit from the date we receive your return.

    -Thank you for shopping with Us!